Vendor Name : Urban Shoes
Description : Our top level executive is monitoring the customer service emails and phone calls regularly. We will see to it that all requests are properly handled and problems are fixed to customer satisfaction, no matter what extra cost it will bring to us.
We promise that we handle the customer complaint professionally even though we can't guarantee that we never make mistakes.
Please give us a chance when you are really furious about some issues and see how we put out the fire before it burns out of control. We strive to keep our 100[[[[%]]]] customer satisfaction rate in both numbers and in substance. Let's make the accident an opportunity that we understand each other better instead of a sour taste memory which spoils the mood of yours, ours and others.
Again, we appreciate your business and let's do it better!
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