**PLEASE NOTE THE SIZE BREAK DOWN ON THE PO IS SUBEJECT TO CHANGE
**ANY URGENT ISSUES PLEASE CALL, F/GO MESSAGES ARE NOT REPLIED RIGHT AWAY
Stella Shoes is a womens footwear wholesale distributor. We offer a wide variety of unique and fashion forward / trendy shoes for the whole family. We carry; Sandals, Flat Sandals, Flats, Party Shoes, wedding shoes, Booties, High Heel Boots, Flat Boots, Pumps, Wedges, and Kids Shoes, comfort shoes, tennis shoes, flip flops, kids sandals, kids boots, kids dressy shoes, mens shoes, rain boots
We value your patronage and try to accommodate all of our customer’s needs. If you requirea SPECIFIC SIZE run i.e. (A-run 5.5/5-10, B-run 6-10, C-run 7-10/11) !!PLEASE INDICATE YOUR NEEDS ON THE COMMENT SECTION OF THE PO!! We’ll do our best to get you your desired run size. IF a size pack is not specified we will ship either a A or B pack depending on availability** manufacturers vary in their breakdowns, not all will be as described on the PO.
Generally, we ship all orders within the next business day of receipt of your purchase order (with payment). IF you need to cancel a PO, it must be done over the phone with a confirmation give by a representative. All orders cancelled after one business day is subject to a 20% restocking fee. WE DO NOT honor email, voice mail or fashiongo messages as a method of cancelling a PO.
Orders must be cancelled the same business day the order is placed (call to cancel immediately if the order is placed after the cutoff shipping time which is(11am-12pm). For orders placed on the weekend; you must call the immediate following business day at no later than 10am pacific standard time to confirm the cancellation of the order, OVER THE PHONE WITH A LIVE CUSTOMER REPRESENTATIVE. ALL ORDERS CANCELLED LATER THAN 24 HOURS, WILL BE SUBJECT TO A 20% RESTOCKING FEE.
Please feel free to contact us with any questions or concerns on purchasing items or questions about your order, ESPECIALLY IF YOU HAVE A SPECIFIC SIZE OR COLOR QUESTION, OR INSTRUCTIONS FOR DELIVERY, PLEASE CALL US!
Note: size run/breakdown shall vary per manufacturer, AND IT'S NOT ALWAYS GUARRANTEED AS BROKEN DOWN ON THE DESCRIPTION OF THE PO. UNLESS INDICATED WE WILL SHIP EITHER A OR B PACK. If you need to know the exact breakdown of a certain style, please call!!
Payment by PAYPAL: you can submit payment to us directly with out wating for us to send you a paypal request to firstname.lastname@example.org from your paypal account, INDICATE YOUR FASHIONGO ORDER NUMBER ON THE COMMENT SECTION.
ALL INTERNATIONAL OR AIR FREIGHT ORDERS: no shipping will be REFUNDED UNDER ANY CIRCUMSTANCES, in neither a damaged shoe or wrong orders. in international orders damaged goods can be credited per case basis, ONLY on the cost of the shoes and not the shipping. ALL INTERNATIONAL orders are proceeded at your own risk.
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